BWL recovering from cyber attack

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Lansing (WILX) Almost all web-based customer services have been restored by the Lansing Board of Water and Light since a cyber attack nearly two weeks ago.

A BWL spokesman told WILX News 10 Thursday that its outage map, outage reporting portal and e-services portal are back and operating. The utility's internal e-mail system should be restored by Friday.

None of BWL's power generating systems was affected.

BWL's web capabilities were crippled by a cyber attack on April 25. Cyber criminals infected the system and demanded an undisclosed ransom.

The BWL spokesman won't disclose if the ransom has been paid, citing a criminal investigation and insurance concerns. He says the attack is similar to ones seen from hackers in eastern Europe.

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