Delta Dental of Michigan and its affiliates in Arkansas, Indiana, Kentucky, New Mexico, North Carolina, Ohio and Tennessee make up one of the largest dental plan administrators in the nation.
The Delta Dental plans are members of the Delta Dental Plans Association, a nationwide system of independently operated dental health service plans. Together, the plans provide coverage to more than 73 million Americans and operate two of the nation’s largest networks of participating dentists.
Delta Dental of Michigan is headquartered in Okemos, Michigan, and has a second office in Farmington Hills. Our enterprise has offices in Sherwood and Little Rock, Arkansas; Indianapolis, Indiana; Louisville, Kentucky; Albuquerque, New Mexico; Charlotte and Raleigh, North Carolina; Cincinnati, Cleveland and Dublin, Ohio; and Knoxville, Memphis and Nashville, Tennessee.
Our Mission
To improve oral health through benefit plans, advocacy and community support.
Our Quality Policy
Bringing quality to all we do.
Our Core Values
Service excellence. We make customer satisfaction our highest priority.
Community responsibility. We champion initiatives that enhance the health and well-being of those in our communities.
Innovation. We encourage new ideas that will differentiate our company and improve the plans and services we provide.
Integrity. We hold ourselves to high ethical standards and have the courage to do what is right.
Collaboration. We encourage teamwork as an essential element of our shared success.
Inclusion. We provide a work environment in which all people, ideas and backgrounds are respected, supported and valued.
Our Experience is Better.
Delta Dental is the largest, most experienced dental benefits carrier in the U.S., covering more than 73 million people.
Delta Dental of Michigan and its affiliates in Arkansas, Indiana, Kentucky, New Mexico, North Carolina, Ohio and Tennessee comprise the second largest Delta Dental plan in the nation.
Our Access is Better.
Delta Dental offers the nation’s largest networks of dentists. Four out of five dentists throughout the United States participate in one or more of our programs.
In Michigan alone, 94 percent of practicing dentists participate with Delta Dental .
Through our contractual arrangements with dentists, there is no balance billing and dentists are paid directly, so there’s no paperwork for patients to file.
Our Technology is Better.
Delta Dental sets industry standards in operations and information management. We provide 24/7 access to information through online Toolkits, and offer the most comprehensive, decision-driven reporting for our customers. In addition, our state-of-the-art claims processing system adjudicated 23.6 million claims in 2016 with 99 percent processed within 10 working days.
In addition, we have the largest dental claims data warehouse in the world located in our Research and Data Institute. Among other things, our expert analyses allow us to develop evidence-based benefits that reduce costs and improve health.
Our Service is Better.
Delta Dental is committed to providing the best service in the business. Don’t just take our word for it though. Ask our customers. More than 97 percent of members would recommend us to others. Plus, our customers stay with us. Our 2016 business renewal rate was 94.4 percent.
Our value is better.
Delta Dental's sophisticated cost management measures and extensive networks saved our customers $5 billion in 2016. That means lower claim costs for employers and lower out-of-pocket expenses for members.
Simply Put, We Do Dental Better!
Contact us at 877-335-8264 to discuss how we can do dental better for you!
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