Secretary of State branches return to normal hours Monday

Drivers are frustrated with the long lines at the Secretary of State branches.
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LANSING, MI. (WILX) - Michigan Secretary of State branch offices will continue normal hours Monday with some modifications.

In-person transactions will continue to be available only for critical services and by appointment.

“In our first week offering limited services by appointment only, branch staff have carried out critical transactions for first responders, grocery store drivers and medical personnel—people our society especially needs credentialed to work at this time,” said Secretary of State Jocelyn Benson. “The best way to show appreciation for the service of our branch staff is to limit your in-person transactions to only those which absolutely must be done at a branch.”

All Secretary of State offices shifted to operating by appointment only on March 16, and will do so through April 5, to help limit the spread of the coronavirus. Operations were assessed throughout the first week of the shift in service, resulting in the coming change in hours and further streamlining of critical service provision.

In-person services will be restricted to:

Driver’s license/state ID transactions that must be done in person
First-time CDL license issuance
CDL endorsements (such as Hazmat) issuance
Issuance of first-time driver’s license or state ID card
Renewal of CDL licenses only
Renewal of other licenses must be completed online or via mail only
Conversion of any license to REAL ID temporarily paused, unless branch visit is required otherwise
Replacement (because of loss) of Enhanced Driver’s License only
Other licenses can be replaced through online services
Title transfers
For motor vehicles only
Corrections or additions to titles temporarily paused
Testing
Operator, CDL, chauffeur, mechanic, motorcycle
Recreational vehicle testing temporarily paused
Notary service for Independent Citizens Redistricting Commission applications

Vehicle registration renewals and many other transactions can be done online. Registration renewals can be also done at self-service stations, many of which accept cash. To make an appointment, conduct a transaction online, or see a map of self-service stations visit Michigan.gov/SOS. Appointments can also be made by calling 888-SOS-MICH.
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