SCAM ALERT: Netflix phishing scam about updating payment details

Published: Dec. 18, 2018 at 3:34 AM EST
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An Ohio police department is warning people about an email scam targeting people who use the popular streaming service Netflix.

In a photo, the very real-looking email it asks them to update their payment details, saying the account is on hold.

"Hi Dear, We're having some trouble with your current billing information. We'll try again, but in the meantime, you may want to update your payment details," with a link to update the account.

The city of Solon, Ohio Police Department put out the warning, saying criminals want you to click the links so that you voluntarily give out your personal information. The links also could install malware on your computer.

One of the department's officers received a similar email, but the officer doesn't have a Netflix account.

Netflix said if you believe you have received a fraudulent email appearing to be from the company, never enter your details, never click on any links, and do not reply to it. Instead, forward it to and include the message header information.

You can also find more information on how to keep your Netflix account safe by

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