Meijer surprises more than 200 customers with free grocery pickup order service

Meijer Pickup Service.
Meijer Pickup Service.(Meijer)
Published: Nov. 25, 2020 at 11:04 PM EST
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GRAND RAPIDS, Mich. (WILX) - Customers were surprised while parked in a designated spot as Meijer team members rolled out their orders and told them their groceries were free.

This was all done while adhering to social distancing guidelines.

With a “Happy Thanksgiving” and a $50 coupon towards their next order, the customers were on their way.

“You have no idea how much this means to us,” said Sarah Swinney, a customer at the Meijer store in McHenry, Ill. “We just had a baby and this help is going to make a big difference for our Thanksgiving holiday. I wish I could hug you.”

In October, Meijer announced that it’s now offering its Meijer Pickup service free on orders over $50 at no charge. The new program, which does not require membership, offers the same prices customers can find in stores.

The Meijer Pickup surprise event is the Grand Rapids-based retailer’s way of showing its Pickup customers how much they are appreciated during an unprecedented time.

Some of the surprises featured holiday music, bouquets of flowers and Meijer team members dressed in holiday attire.

“This year has been challenging for everyone, so we wanted to show our appreciation to some of those customers who have trusted us to do their essential shopping,” said Derek Steele, Vice President of Customer Strategy for Meijer. “Surprising them as they picked up groceries in preparation of their Thanksgiving meals seemed like an ideal time to do something special. Our team members step up every day with a ‘customer first’ attitude and are truly heroes, not just in our eyes, but in the eyes of their communities.”

The Meijer Pickup service is available on Monday through Sunday from 8 a.m. to 8 p.m. .

To order online, click here.

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