AG Nessel warns of scam package delivery texts

The texts appear from unfamiliar phone numbers pretending to be a package delivery notice.
Published: Oct. 19, 2020 at 11:22 AM EDT
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LANSING, Mich. (WILX) - Monday Michigan Attorney General Dana Nessel reissued an important consumer alert on text message scams to warn Michiganders to watch out for an uptick in attempts to obtain personal information.

Most recent complaints report that the texts appear from unfamiliar phone numbers pretending to be a package delivery notice from Amazon, FedEx or other services.

“What we know for certain is that bad actors will stop at nothing to obtain our personal information, and it is important that we all stay on alert,” said Nessel. “If you are expecting a package and you receive a text message from an unrecognizable number, independently verify the origin first. Contact the company you purchased from or the individual who sent you the package. Clicking on the links in these phony texts can provide a gateway for scammers to download malware onto your phone, or to trick you into entering passwords, credit card details, or other personal information that can be used to commit fraud.”

Recent text messages use similar language to:

“FedEx shipment 71206 update: on the way. click here: c7fsvinfo/oToaiibv6A.”

Other texts claim to be an “urgent notices about your USPS package” and address the recipient by name. The texts say the package have been waiting for the recipient from a certain date and include a link:

“Jessica, urgent notice about your USPS package 3K9355 from 4/10/2020. Proceed to”

Nessel insists that if you get a text message from an unfamiliar phone number about a package delivery, immediately delete the message, block the number, and do not respond or click on any links. If you think the message may be legitimate, call the delivery company directly using a phone number you know you can verify.

Since January, the Attorney General’s office received roughly 30 complaints of unwanted text messages. Several of those complaints were related to the package shipping scam.

The Federal Trade Commission suggests three ways you can report unwanted text messages:

  • Report it on the messaging app. Look for the option to report junk or spam.
  • If you are an AT&T, T-Mobile, Verizon or Sprint subscriber, copy the message and forward it to 7726 (SPAM), free of charge.
  • Report it online to the Federal Trade Commission.

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