Passengers pulling into an Alabama port after days aboard a disabled cruise ship are shouting "Hello, Mobile" and "Roll Tide" to hundreds of people gathered at the terminal.
Despite their obvious excitement, passengers who have described miserable conditions aboard still have hours to wait Thursday and into Friday before they can walk on solid ground.
Carnival Cruise Lines' CEO is apologizing to guests for the poor conditions aboard the disabled ship that was adrift at sea for days.
Gerry Cahill said at a news conference Thursday night as the Triumph was docking in Mobile, Ala., that he appreciated the patience of the 3,000 passengers on board.
He says Carnival prides itself on providing people with a great vacation "and clearly we failed in this particular case."
He says he plans to go aboard the ship and personally apologize to passengers.
Miserable passengers told stories of overflowing toilets, food shortages, foul odors and dangerously dark passageways.
As the ship docked, anxious passengers were lining the decks waving, cheering loudly and whistling to those on shore.
Carnival Cruise Lines has said once the ship is stationary, it will take up to five hours for all of the 3,000 or so passengers to disembark.
Anxious passengers are lining the decks waving, cheering loudly and whistling to those on shore.
Passengers have the option of a seven-hour bus ride to the Texas cities of Galveston or Houston or a two-hour trip to New Orleans. Buses are standing by to take them to their next stop.