Jackson Neighborhood Outraged with Local Power Company

By: A.J. Hilton Email
By: A.J. Hilton Email

"That's a cheap getaway," said local resident Sam Jackson. "I mean, I lost my job!"

Neighbors in Jackson react to the power outage that led to a supposed surge. That surge left the Atchinson family without heat.

"I've never seen anything like this," said resident Brenda Atchinson. "We're hopeless unless we've got the money to buy a brand new furnace or brand new motor."

Consumers Energy refused to speak on camera. A representative told us over the phone that the information is confidential. The company told neighbors Monday's incident was a power outage-- not a surge.

"We've had trees fall and everything else with the electricity going out, and it just goes out...electricity comes back on, and your stuff comes back on. This stuff wasn't coming back on," said neighborhood resident Stacy Elliott.

Some neighbors did say Consumers Energy has contacted them, and is offering some type of a small compensation. $250.

"Why should we have to go out and replace new stuff? There's no reason for it," said Elliott.

Others agree with her.

Nick Wolf lost a computer, DVDs players and expensive lights in fish tank.

"It's just a slap in the face," Wolf said. "She was going to give me a customer satisfaction sort of resort of $250 when the price is up to like, $1700."

"250? That's chump change," said Jackson. "For them to make us try to be quiet about it, that's pretty bad."

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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Dave on Apr 29, 2007 at 04:30 AM
    I too had a power surge. The wind made two 110 wires rub together so that everything that was on at the time was blown. Consumers made me get everything fixed. Even a $29.00 coffee pot.
  • by Tom Location: Jackson on Apr 28, 2007 at 06:43 AM
    When showing the wires and eqipment on poles for this story you are showing telephone equipment and wires not Consumers Energy equipment--not too smart. You are trying to make a big thing out of something that needs more investigation first--typical media hype.
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