Shoppers may encounter new policies and a new computer database when taking back unwanted Christmas gifts.
The Return Exchange, based out of California, developed a database aimed at tracking repeat returners, and people who may trying to get around store policy. Stores like Express, The Limited and White Barn Candle use the database. By simply swiping your driver's license clerks can tell if you've exceeded their store-set return limit.
Dick's Sporting Goods in the Meridian Mall does not use the database. Store Manager David Sicheneder says his store still relies on store policy. If the item can be sold again, still has tags on and proper receipt documentation, an employee will complete the return for the customer.
Of course, if you have any questions about a return just ask your store clerk or check the back of your receipt.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.