911 Gets Help

By: Josie Connell
By: Josie Connell

The state of Michigan has created a new position to help improve the 911 system.

Harriet Miller-Brown has been selected as the 911 State Administrator. Part of her job will be helping improve service made from cell phones.

Right now, operators are sometimes unable to tell where a 911 call is being made when a cell phone is used. However, Miller-Brown says hopefully by February, all 83 Michigan counties will have advanced enough technology to override that.

The Emergency Telephone Service Enabling Act mandates that all counties be in compliance by Dec. 31, 2005.

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