NHTSA Says GM Recall Web Site Was Malfunctioning

By: Associated Press
By: Associated Press

The government says General Motors vehicle owners should recheck the company's recall identification website if previous checks indicated their cars aren't being recalled.
The National Highway Traffic Safety Administration says GM's vehicle identification number, or VIN, look-up system has been incorrectly telling some owners that their cars aren't involved in recalls if parts for the repairs aren't ready. The system should have said the cars were under active recalls.
The agency says it asked GM to fix the problem, and owners checking Friday evening or later should see the correct information.
GM has issued 60 recalls covering 29 million vehicles this year.
A message seeking comment was left for GM.
Starting Aug. 20, all automakers must have systems that allow owners to search recall information by VIN.


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