BWL says it will not ask customers for card information over the phone.
The Lansing Board of Water and Light is warning customers about a phone scam. People have been getting calls saying their service will be cut off unless they make an immediate payment over the phone. The BWL does not ask customers for credit card information or ask them to pay through services like Western Union or Money Gram. You should call Lansing police if you get one of these calls.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.