IF YOU'VE HAD TROUBLE REPORTING A POWER OUTAGE TO BWL, BE PATIENT:
From a statement by the Lansing Broad of Water and Light.
The Board of Water & Light is aware of its outage areas. Please do not call to report a power outage, unless you believe your situation is unique. You can report a down power line by sending an email to firstname.lastname@example.org, or by calling (517) 702-6006 or toll free at (800) 493-8009. You may also post a downed line message on the BWL's Facebook page or on SeeClickFlix.
Please note that due to high call volumes, you may experience a busy signal and/or long wait times. For your safety, always stay at least 25 feet away from a downed line.