BWL: Customer Service Centers Will Be Open New Year's Day


Customer Walk-in Centers
Two Lansing Board of Water & Light customer walk-in centers in Lansing will remain open, Wednesday, New Year’s Day. The E. Lansing location at the Hannah Community Center will be closed due to the holiday.

The customer walk-in centers will be staffed by BWL employees who will provide updates on customer electric service. The customer walk-in center hours will be from 8:30 a.m. to 5 p.m. until further notice.

The customer walk-in centers are located at:
BWL Customer Service Center, 1232 Haco Drive,
Lansing BWL REO Town Headquarters, 1201 S. Washington Ave.,
Lansing Hannah Community Center, 819 Abbot Rd, East Lansing.

BWL Emergency Plans
In response to customer requests, BWL emergency response plans have been posted on the BWL’S website and Facebook pages.
BWL Emergency Action Plan

BWL Emergency Procedures Manual

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