Editor's Note: Story information has been updated
A new tower will go up on Lansing southwest side, but what will be done to fix the other radio problems?
The tower, which will cost about $400,000, will improve signal strength and help kill dead spots, but police officers and 911 operators at Thursday's city council committee of the whole meeting want to know what's going to be done about the missed calls. Missed calls are when radios, even side by side, don't receive the same message.
The new tower is expected up in the next six to eight weeks. Councilmember Carol Wood asked Police Chief Mark Alley what can be done immediately to fix the problems, but he didn't have an answer yet.
The Lansing Police Department's chief technician has identified eight major problems with the county wide emergency radio system. Three have been fixed, the remaining five are in the process of being fixed. The technician believes the missed calls are due to a problem within the radio itself, not within the system.
"It's my belief, they're doing everything in their power to fix the problems as soon as possible," Alley says.
A representative from the radio system says yes there is a warranty on the system. It expires Oct. 1, 2007. Another vendor radio will not solve the problems because it would not be compatible with the current system.
Lansing council members passed a motion Thursday asking administration to look into an independent review of the system. It's not clear who would pay for that.