Representatives from the largest software company in the world, Microsoft, are in East Lansing this week filming a video profiling Greenstone Farm Credit Services, a company that is similar to a credit union that caters to farmers.
Last year they installed a new Microsoft system providing a one-stop-shopping resource for its clients.
The system has worked so well, Microsoft is making Greenstone a model for this type of software.
"Microsoft has taken note that we're doing some really neat things to help our relationship with our customers," said Rick Kelly, the senior vice president of Greenstone. "We had pretty high standards as to what we could get done with the product, but we're still pleasantly surprised as to what we've gotten out of it."
The software enables service providers to pull up a client's entire information all at once, and it connects its many branches into one comprehensive network.
Greenstone has 36 branches throughout Michigan and northeast Wisconsin. The company has about 15,000 customers, 400 employees and $3 billion worth in assets.
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