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Four-year-old Saves Mom With 911 Call

By: Lindsay Veremis Email
Updated: Tue 6:44 AM, May 15, 2012

How prepared are your children for an emergency? Could they get help if you were unresponsive?

It's a situation a local mother found herself in not too long ago and if it weren't for her little girl, she might not be around to tell the story.

"I still get teared-up about it because she saved my life," Kendra Brown of Holt said. "I honestly don't know where I would be because the officers said I was having troubles breathing."

Brown's daughter, Emma, is a bundle of energy. Like most four-year-olds, play is a priority. She loves swings, slides and her mother's cell phone.

But no one knew that very phone would save another thing she loves, her mom.

Last November, Kendra was home alone with Emma, when she collapsed with an adrenaline seizure. Emma didn't see her mom fall but worried when she couldn't find her.

"I looked inside, I looked everywhere," Emma said.

She found Kendra lying facedown in the basement, so Emma took action. She dug into her mom's pocket, grabbed her cell phone and dialed for help.

"I pressed red and then I pressed green," she explained.

East Lansing dispatcher Rebecca Nelson was on the other side.

"She was very calm, she stayed calm through the whole thing," Nelson said.

In her ten year career, Nelson says Emma is the youngest caller she's ever had with a real emergency.

During the 11 minute call, the four-year-old asked for Meridian Township Officer Charles Glumb by name. Glumb is a family friend.

Nelson kept Emma talking, trying to figure out where she was and what was wrong with her mom.

"Can I talk to her," Nelson asked in the 911 recording.

"She's not waking up," Emma responded. "I, I need some help here," she added.

"Yup, I'm going to get you that help," Nelson replied. "What's your last name Emma?"

You can hear Emma following Nelson's lead throughout the conversation. She helps first responders determine out her home address, but Emma's worry for her mother was growing.

"She's all alone and I'm scared," Emma says on the 911 tape.

"It's okay, don't be scared Emma, I'm right here," Nelson responded.

Emma starts to cry. "She fell on the floor, she's not waking up," Emma said.

Kendra was unconcious when firefighters, medics and Officer Glumb arrived, but soon she was breathing again, thanks in no small part to a pint-sized hero.

"Emma went upstairs to unlock the door, to let the police and fire in, Emma kept talking to the dispatcher until we got there," Glumb said.

"She did a good job just staying on the phone and really more than anything that's what we want, is to keep that open line for the updates as we use our other resources to find out where she's at," Nelson added.

Glumb was so impressed he nominated Emma for a citizen's award for lifesaving.

"No one told her to do it, I felt she was a very brave, couragous girl," he said.

Kendra has now heard the 911 call. She says it was tough to listen to, but she couldn't be more proud.

"I heard her start to get scared and that just broke my heart," Kendra said. "But I have an amazing, strong four-year-old."

Kendra says she has talked with Emma about 911 and emergencies, but never imagined she'd need those skills so soon.

Dispatchers say Emma's story is a great reminder about the importance of being prepared for emergencies. They want you to talk with your children about 911 early on, including what it's for and how to use it.

They also recommend practicing those calls.

Nelson says you should make sure your children know your full name, first and last, as well as your complete address.

"God gave her to me for a reason," Kendra said, of Emma.

In a tale come full circle, a mother who lives for her children, now owes her life to her child.


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