Holiday Gift Returns May Be More Difficult This Year

By: Lori Dougovito
By: Lori Dougovito

Shoppers may encounter new policies and a new computer database when taking back unwanted Christmas gifts.

The Return Exchange, based out of California, developed a database aimed at tracking repeat returners, and people who may trying to get around store policy. Stores like Express, The Limited and White Barn Candle use the database. By simply swiping your driver's license clerks can tell if you've exceeded their store-set return limit.

Dick's Sporting Goods in the Meridian Mall does not use the database. Store Manager David Sicheneder says his store still relies on store policy. If the item can be sold again, still has tags on and proper receipt documentation, an employee will complete the return for the customer.

Of course, if you have any questions about a return just ask your store clerk or check the back of your receipt.


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