Job Listings 9/1/17

Grounds Maintenance Technician

CBRE MARTIN

Salary: $12/hour

Description:

Grounds Maintenance Technician needed! Duties include weeding, sweeping, snow removal and other grounds related tasks. Tools provided by company.

Requirements:

We are looking for people who share our commitment to excellence, our passion for client service and our abiding interest in commercial real estate. Reliable truck or van and valid driver's license required.

How to Apply: Please submit cover letter and resume, including telephone number and email address, to lori.fountain@cbre-martin.com or mail to Office Operations Manager, CBRE|Martin, 1111 Michigan Avenue, Suite 300, East Lansing, MI 48823

Mitalent.org URL for the position, https://jobs.mitalent.org/job-seeker/job-details/JobCode/7468281

Michigan Talent Bank Job Order Number: 7468281

Client Service Advocate

JACKSON NATIONAL LIFE

Salary: $

Description:

Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues. Essential Job Duties & Responsibilities

· Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or inforce aspects on one or more trained product lines).

· Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.

· Effectively communicates administrative “good order” requirements, processes and procedures.

· Documents interactions with customer contacts received and initiated.

· Utilizes multiple technology-based applications simultaneously.

· Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.

· Drafts and distributes requests to associates or areas using work tracking or email systems.

· Follows up with internal and external customers.

· Demonstrates strong customer service.

· Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).

· Other duties as assigned.

Requirements:

· Ability to learn and understand features and administrative requirements for assigned product lines.

· Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.

· Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.

· Ability to actively listen, interpret customer requests and respond with the appropriate information.

· Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.

· Ability to work independently as well as in a team environment.

· Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.

· High School diploma or equivalent required; some college or degree preferred.

· 1+ years of customer service experience.

· FINRA Series 6 license required for associates servicing variable annuity and/or variable life lines of business, within 90 days of hire.

· FINRA Series 6 license strongly preferred for all other lines of business within 6 months of hire.

How to Apply: Apply online, https://jnli.taleo.net/careersection/2/jobdetail.ftl?job=CAL0001Q&tz=GMT-04%3A00

Mitalent.org URL for the position, https://jobs.mitalent.org/job-seeker/job-details/JobCode/8065642

Michigan Talent Bank Job Order Number: 8065642

Programmer-Lansing

GC SERVICES

Salary: $80,000/year

Description:

Maintains and creates object-oriented software applications to support business goals

Responsibilities

· Works with business analysts, database administrators, programmers and other team members to develop technical solutions for complex business problems

· Provides analysis, design, unit testing and debugging for assigned projects

· Authors technical specifications and documentation

· Assists other programmers with coding solutions, techniques and questions

· Interact with management and users to develop innovative solutions to facilitate business objectives

· Assists and supports the other MIS areas in system testing and problem resolution

· Supports production environment during business and after hours

· Function as a resource person for other MIS staff and user areas

· Prepare management status reporting in a timely manner

· Maintain concentration and focus in order to meet performance goals

· React positively to an ongoing, changing environment

· Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals

· Maintain good working relationship with assigned supervisors and coworker

· Perform additional duties as required by management

Requirements:

Associates degree from an accredited university in Computer Science or Management Information is required. Bachelor's degree is preferred. Experience and/or certifications may be substituted for degree.

Experience:

· Five years programming and design experience is required.

· Experience with Object-oriented development (PowerBuilder a plus, Relational database development (Oracle 11g plus) UNIX and LINUX scripting (HP-UX and Korn shell scripting) is preferred.

Computer Experience:

Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

Skills & Abilities:

· Detailed analytical and process design abilities

· Good verbal and written communications with management and peers

· Ability to develop technical project estimates

· Ability to work both independently and as a member of a team

· Ability to work well under pressure situations with high-stress and a changing environment

· React positively to an ongoing, changing environment

· Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals

· Maintain good working relationship with assigned supervisors and coworkers

· Manage time effectively

· Remain alert at all times

· Adhere to policies and procedures

· Ability to respond on a timely basis to management requests

All job offers are contingent upon completion of drug and background checks.

GC Services is an equal opportunity employer: M/F/Disabled/Vet

Position Category Information Technology

How to Apply: Online: https://my.jobs/1e64e944881241158a441054b2316406151

Mitalent.org URL for the position, https://jobs.mitalent.org/job-seeker/job-details/JobCode/8043327

Michigan Talent Bank Job Order Number: 8043327